Conditions for your stay at the Residence Sonia

Learn here the general terms and conditions and further information for a holiday in our apartments in La Villa in South Tyrol

Booking:

Your booking will be considered as binding and definite only if accompanied by a deposit. The amount of the deposit will be determined at the time of booking.
From 01.01.2018 the 'temporary visitor' tax will be of 1,40 € per person/per day (Except children up to 14 years). The temporary visitor tax is not included in the price and must be paid before departure.
Normally, the arrival and departure day is Saturday (above all during high and medium season).
Properly made bookings are submitted to the Italian hotel regulations.
On the day of arrival the apartment will be available at 3.00 p.m., except otherwise agreed.
If you arrive after 7.00 p.m., you are kindly requested to communicate it by phone.
On the day of departure you are kindly requested to leave the apartment within 09.30 a.m., except otherwise agreed.
We are sure you will understand that if you should arrive late or leave early, we will charge you the whole price agreed for the stay.
In compliance with art. 1385 and 1386 of the Italian civil code, the deposit will not be returned if you cancel your stay with short notice. It will be at the owner's discretion to decide to keep it as deposit for the next booking.

Payment conditions:

Pets:

Only small size animals (max. 11 kg) are admitted.
The owner of the pet will be held responsible for any damage caused to objects and furniture.
An additional fee of 50.00 € will be charged for the cleaning and disinfection of the apartment.